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Reach Out to Your Customer

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Customer service is a round-the-clock job – and it’s a big part of your job. Photo by: Copelco on Flickr.com

Customer service isn’t just for the folks behind the desk at Target.  It’s important for your contracting or remodeling business as well. With services such as Angieslist.com customers now have the possibility to check your reputation before making a decision.  Here’s what some people in the industry are saying about it:

 

Business 101 is important no matter what field you are in. Customer service starts at the first phone call.““ 

                            (Colin Shaw from Shaw Remodelling )

 

Also, read this article about a contractor‘s customer service achievement from a blog dedicated to customer service.

Do you have thoughts from your own business that you can lend to the discussion?  Lay your comments on us….

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