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Mark (Redwood)

  • I have the Dyson Animal ball 2 and the Torque drive animal V10. I really like them, mostly for the maneuverability. That said, I think that they are overpriced. The only reason I have them is that I got both at auctions for a fraction of the price. I also verified that despite getting them at a auction, Dyson will honor the warranty, as they…[Read more]

  • You are right of course and I knew that, but it should still work, even if it is basically useless. I have 2 distinct devises and neither work with it. It also gave me first hand experience with their customer service. Back when their forum was in place, there were lot’s of grumblings about CS. Now I know why.

  • I agree Eric, about the quality of their products, so far. I have everything you have minus the blower plus the chain saws and rototiller.

    They are not cheap though and we shouldn’t have to go through hoops to get things fixed. Down the road, if something goes wrong, at least in my area, no one fixes them. So your option are to replace them…[Read more]

  • Brian, make sure these stores are authorized retail sellers by EGO. I can buy from far more sellers, but many are not authorized, even sellers through Amazon. Ego will not warranty anything not sold by authorized sellers.

  • As you know, I am fairly invested into the EGO platform, as well, but I can’t overlook their customer service. They have pretty good warranties, but it doesn’t mean squat if they cannot perform on them.

    I’ve already arranged with Amazon to take my Nexxus back, but for the heck of it, I decided to call CS again this morning. This was the longest…[Read more]

  • I just checked my account on EGO’s website and clicked on customer service. There were 4 cases dealing with my Nexxus issue. All have been closed. I also had received emails for surveys regarding their service on this issues. Those surveys have also are shut down.

    I think I’m done investing in EGO any longer. I had also heard of other…[Read more]

  • I’m sending the Nexxus back. Their customer service sucks, pandemic or not. Last Friday, for the second time they told me my case was being escalated, a priority, and that someone would be contacting me on Monday. Well it’s now a week later and no contact.

  • I just sent in a request for the cordless jig saw, for my son. No rush really.

  • Last box that was received was in late July, does that sound about right.

  • I have 30 days to return the Nexxus to Amazon. If I don’t get a fix for the wifi/bluetooth issue, I’ll send it back, but probably for another one.

    This morning was finally cool enough to try the Nexxus with my pellet stove. I’m happy with the results, so far. With 2 – 5.0AH & 2 – 2.5 AH batteries, the Nexxus say’s it will run for 6+ hours.…[Read more]

  • On another EGO issue. I haven’t really tried out my Nexus, other then I did plug in the coffee maker and it did work.

    Anyways, I have not been able to connect my Iphone or Samsung tablet to the Nexxus. To this point, customer service has been a failure. On the plus side, three times I’ve reached a person within 5 min. The bad is that they…[Read more]

  • Is that with or without batteries?

    I’m not sure about the availability of the two stage, here in the US. Lowes doesn’t even have it on their website and Amazon says that it usually ships in 3-5 weeks, which means they have no idea. Ace and Acme are two other US dealers that don’t have them in stock.

  • You know I’ve thought about EGO shutting down their Community forum. That was one of the best resources for info on their products, including problems. The only reason I can think of is that folks brought their problems there for all the public to see and EGO didn’t like it.

  • Well it’s not a good unit if it fries other devices that are plugged into it. I can’t afford that.

  • So, I broke down and bought the Nexus 3000, tool only, on Amazon. Thought I would try it out and see if I felt I would need more then the 5 batteries that I have.

    It did run my coffee maker, so that’s a plus. I wasn’t able to get the wifi or bluetooth apps to run off either my apple phone or my Samsung tablet.

    I decided to check out some…[Read more]

  • I guess you missed the message about down sizing as you get older.

  • How much snow are you expecting to get, Jim?

    I like snow, but I’m perfectly fine with what we get. The most snow since I’ve been here, in one day, is about 18″. Usually it’s 8″ or less.

  • That’s good to know about the Traeger, I have a Pit Boss pellet BBQ, I should have checked that for power consumption. I imagine it would be really close to the stove. The stove may have a additional blower, that wouldn’t use much energy.

    What AH batteries are you using?

  • I’m good, no fires near me yet.(knock on Wood). Our glorious utility (PG&E) company is going to kill power on Sunday night, for at least a day. We are under a weather warning for higher winds and low humidity. Since PG&E gave huge bonuses to their management and failed to maintain their power grid, they can’t afford to start any more fires, so…[Read more]

  • I’m am now seriously considering the Nexus 3000. Just waiting to run my new pellet stove (it’s been too warm) and seeing how much wattage it uses and how long the Nexus would power it. It would help out so that I don’t have to run my gas generator so much. As well as go out first thing in the morning and having to starting the generator. Maybe…[Read more]

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