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No kidding.
I have sent in a redemption request just shy of a month (Aug. 19th 2018) ago with no response, I did send 2 follow up emails, I don’t want to be a bother but I also want to ensure that my emails are getting through.
That’s the norm now since Jim left early this year. Patience is now required from us all. They do get looked after, we just have to wait nowadays when it comes to redemptions or any feedback.
Thanks Kevin (@Doobie), it does provide some comfort, I guess we have been spoilt with respect to good service, however the statement on the redemption page of getting back to a request within a business day or two is now very much misleading.
Will
Old Thread – but I have sent in a redemption request just shy of a month (Aug. 19th 2018) ago with no response, I did send 2 follow up emails, I don’t want to be a bother but I also want to ensure that my emails are getting through.
Thank in advance,
I’m the same boat,, just over a month now,
I am guessing they are busy with the freakNContest.
That definitely adds more time to it, but it was already slow before that contest
"If you're going to do something, do it right the first time"
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Palm Springs, CAThat definitely adds more time to it, but it was already slow before that contest
Getting ready to put an order in, hope it does not take too long.
Automotive Pro
Fayetteville, NCThat definitely adds more time to it, but it was already slow before that contest
Getting ready to put an order in, hope it does not take too long.
good luck Bill – keep us updated 😛
"If you're going to do something, do it right the first time"
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Palm Springs, CAThat definitely adds more time to it, but it was already slow before that contest
Getting ready to put an order in, hope it does not take too long.
Fingers crossed Bill, I’ll be looking forward to hearing what you think about those when you receive them, and start using them, just because they are on my radar.
OK Dirty (@DirtyWhiteBoy) let me know when you get a response.
I’m not holding my breath lol… If something happens I’ll let it be known.
I have been waiting close to 3 months.
I have been waiting 3 months also for one redemption. I also put in another request which I am still waiting a reply from.
I have enough points to now to put in request. I would like to put in request for a tool or tools. I don’t see any point at the moment. I am just going wait for my other items arrive.
Greg
Do More of What Makes You HappyI have been waiting close to 3 months.
I have been waiting 3 months also for one redemption. I also put in another request which I am still waiting a reply from.
I have enough points to now to put in request. I would like to put in request for a tool or tools. I don’t see any point at the moment. I am just going wait for my other items arrive.
I finally got my box that was on backorder about a month ago
I finally got my box that was on backorder about a month ago
Yes I got a box a month ago too. My blower was also on back order.
Greg
Do More of What Makes You Happy
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